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Email : Click here to email us
or Phone : 08 8234 1920

or Visit our Showroom
126 Sir Donald Bradman Dr,
Hilton, South Australia 5033

Trading hours are
8.00am to 5.30pm
Monday to Friday

Delivery Information

How will my order be shipped?
We can use a range of courier companies to send our orders. We aim to work with you and can use your preferred courier if you want to use Receiver pay Accounts.

How do I track my shipment?
We record the Freight Connotes with your order when it is sent so we can provide this to you upon request.

Where will my order be shipped from?
All orders are shipped from our warehouse and distribution centre in Hilton, Adelaide, SA, Australia. All products are held in our warehouse prior to shipment.

What is the default currency for shipping costs?
All prices for products and shipping are shown in AUSTRALIAN DOLLARS.

When will my order be shipped?
All orders are usually shipped within 24 business hours of receiving your order. In most cases we will send your order on the same day that you place it if your order is placed before 12noon ACST. Please note that we are not able to ship orders on weekends and public holidays.

We do not ship out of Australia.

How long will it take to arrive?
Delivery times are approximate for Road Courier.

Brisbane: 3 - 4 Business Days after your order is placed.
Sydney: 3 - 4 Business Days after your order is placed.
Melbourne: 2 - 2 Business Days after your order is placed.
Adelaide: 1 - 2 Business Days after your order is placed.
Darwin: 4 - 6 Business Days after your order is placed.
Canberra: 4 - 6 Business Days after your order is placed.
Perth: 4 - 6 Business Days after your order is placed.
Hobart: 4 - 6 Business Days after your order is placed.

Delivery times for Overrnight Courier.

Express orders are delivered overnight to most metropolitan areas within Australia. Postcodes outside the Express Code network still receive priority fast delivery. Most orders placed before 12noon ACST should be received the next day.
All other regional locations may take longer depending on the delivery services in that particular area. For assistance with shipping time or to arrange a different shipping method, please contact us.

What if my order hasn't arrived?
We will assist you in every way possible to locate your parcel in the unlikely event it doesn’t get to you.

NOTE: SUSPECTED CREDIT CARD FRAUD
Our checkout system uses verification technology and IP technology to identify fraudulent transactions, and sometimes these are mistakenly identified. We will contact you should this occur and ask for further details.

We reserve the right to delay shipping of any order which we deem to be of a possibly fraudulent nature while we investigate the payment. We will not send stock, even after payment, in the event that we believe a credit card has been used without authorization. In this event, we will aim to resolve the issue with the buyer and if we are not satisfied that the credit card transaction is fully legitimate, we may choose to refund the transaction and cancel the order.

Still have questions? We're here to help!
Let's get you some answers. You can contact us via our contact page by either phone, e-mail or live chat. We'd be happy to help you with any enquiry you have.

 


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